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ITIL v3 Foundation with Case Study
PDU: 21Course Location: HoustonPrice: USD 1695.00
Course Duration: 3Course Date: 08 Sep 2010 - 10 Sep 2010
The ITIL v3 Foundation course introduces the principles and core elements of IT Service Management (ITSM) based on the ITIL v3 set of best practices.
   
Sourcing Governance Foundation
PDU: 14Course Location: MiamiPrice: USD 2250.00
Course Duration: 2Course Date: 09 Sep 2010 - 10 Sep 2010
The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Outsourcing IT services has changed the management context for providing the business with the IT services it needs. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers.
   
ITIL v3 Managing across the lifecycle
PDU: 28Course Location: MiamiPrice: USD 2655.00
Course Duration: 5Course Date: 13 Sep 2010 - 17 Sep 2010
The intermediate level ITIL v3 Managing Across the Lifecycle course offers candidates the ability to achieve the ITIL Expert certification upon passing the ITIL v3 Managing Across the Lifecycle exam. This certification completes the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement, and manage the necessary skills associated with the use of the lifecycle practices.
   
ITIL v3 Operational Support & Analysis
PDU: 35Course Location: MiamiPrice: USD 2845.00
Course Duration: 5Course Date: 13 Sep 2010 - 17 Sep 2010
The intermediate level ITIL v3 Operational Support & Analysis offers a role based hands-on experience and in-depth coverage of the Operational Support & Analysis cluster of processes and functions according to ITIL v3. An interactive approach is used combining lecture, discussion and exercises.
   
ITIL v3 Foundation with Case Study
PDU: 21Course Location: MiamiPrice: USD 1695.00
Course Duration: 3Course Date: 13 Sep 2010 - 15 Sep 2010
The ITIL v3 Foundation course introduces the principles and core elements of IT Service Management (ITSM) based on the ITIL v3 set of best practices.
   
Performance Based Service Management (PBSM)
PDU: 0Course Location: MiamiPrice: USD 2250.00
Course Duration: 3Course Date: 13 Sep 2010 - 15 Sep 2010
   
Sourcing Governance Foundation
PDU: 14Course Location: HoustonPrice: USD 2250.00
Course Duration: 2Course Date: 13 Sep 2010 - 14 Sep 2010
The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Outsourcing IT services has changed the management context for providing the business with the IT services it needs. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers.
   
ITIL v3 Operational Support & Analysis
PDU: 35Course Location: MiamiPrice: USD 2845.00
Course Duration: 5Course Date: 13 Sep 2010 - 17 Sep 2010
The intermediate level ITIL v3 Operational Support & Analysis offers a role based hands-on experience and in-depth coverage of the Operational Support & Analysis cluster of processes and functions according to ITIL v3. An interactive approach is used combining lecture, discussion and exercises.
   
PRINCE2® Foundation
PDU: 21Course Location: PortlandPrice: USD 2045.00
Course Duration: 3Course Date: 13 Sep 2010 - 15 Sep 2010
The PRINCE2® Foundation course provides participants with a detailed knowledge of the PRINCE2 methodology including the eight processes, eight components and three techniques central to running a project using the PRINCE2 method.
   
ITIL v3 Foundation with Case Study
PDU: 21Course Location: MiamiPrice: USD 1695.00
Course Duration: 3Course Date: 13 Sep 2010 - 15 Sep 2010
The ITIL v3 Foundation course is the entry level certification course for IT Service Management Best Practices based on ITIL version 3 (v3). Participants will learn the principles and core elements of the Service Lifecycle approach to IT Service Management according to ITIL v3. An interactive approach is used combining lecture, discussion and the Java Bean Lounge case study.
   
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