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Sourcing Governance Foundation
PDU: 14Course Location: AmsterdamPrice: EUR 1495.00
Course Duration: 2Course Date: 02 Sep 2010 - 03 Sep 2010
The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Outsourcing IT services has changed the management context for providing the business with the IT services it needs. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers.
   
ITIL v3 Intermediate: Service Transition
PDU: 28Course Location: AmsterdamPrice: EUR 1960.00
Course Duration: 4Course Date: 04 Sep 2010 - 07 Sep 2010
During this 4-day instructor-led course, participants will obtain in-depth knowledge of the Lifecycle Module Service Transition according to ITIL v3. Interactive lessons and discussions prepare participants for the optional exam.
   
ITIL v3 Intermediate: Operational Support & Analysis
PDU: 35Course Location: AmsterdamPrice: EUR 2110.00
Course Duration: 5Course Date: 06 Sep 2010 - 10 Sep 2010
The intermediate level ITIL v3 (version 3) Service Capability Module Operational Support & Analysis offers candidates the ability to obtain role based hands-on experience in a specific cluster of processes according to ITIL v3. This 5-day training includes an optional exam. Passing this exam adds 4 credits towards the 22 required credits to enter the advanced level in IT service management certification based on ITIL v3. Each module of the capabilities series covers a specific cluster of ITIL v3 processes tailored to relevant roles.
   
ITIL v3 Managing Across the Lifecycle
PDU: 28Course Location: AmsterdamPrice: EUR 2110.00
Course Duration: 5Course Date: 06 Sep 2010 - 10 Sep 2010
The intermediate level ITIL v3 Managing Across the Lifecycle course offers candidates the ability to achieve the ITIL Expert certification upon passing the ITIL v3 Managing Across the Lifecycle exam. This certification completes the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement, and manage the necessary skills associated with the use of the lifecycle practices.
   
Performance Based Service Management (PBSM)
PDU: 0Course Location: AmsterdamPrice: EUR 2150.00
Course Duration: 3Course Date: 06 Sep 2010 - 08 Sep 2010
   
PRINCE2 Foundation
PDU: 21Course Location: AmsterdamPrice: EUR 1520.00
Course Duration: 3Course Date: 13 Sep 2010 - 15 Sep 2010
The PRINCE2® Foundation course provides participants with a detailed knowledge of the PRINCE2 methodology including the eight processes, eight components and three techniques central to running a project using the PRINCE2 method.
   
ITIL v3 Foundation
PDU: 21Course Location: AmsterdamPrice: EUR 1407.00
Course Duration: 3Course Date: 22 Sep 2010 - 24 Sep 2010
The ITIL v3 Foundation course introduces the principles and core elements of IT Service Management (ITSM) based on the ITIL v3 set of best practices.
   
ISO/IEC20000 Foundation
PDU: 14Course Location: AmsterdamPrice: EUR 1097.00
Course Duration: 2Course Date: 27 Sep 2010 - 28 Sep 2010
The ISO/IEC20000 Foundation course is the entry level course for ISO/IEC20000 standard for IT Service Management.
   
Performance Based Service Management (PBSM)
PDU: 0Course Location: AmsterdamPrice: EUR 2150.00
Course Duration: 3Course Date: 11 Oct 2010 - 13 Oct 2010
   
ITIL V2 to V3 Manager Bridge
PDU: 0Course Location: AmsterdamPrice: EUR 1852.00
Course Duration: 4Course Date: 18 Oct 2010 - 21 Oct 2010
   
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